IEDR improve root zone Updates

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The Irish domain registry (IEDR) have today announced an improvement to the frequency
of their root zone updates , in the past this has only occurred twice daily, mon-fri.

This has now been improved to four times per day 10.00 + 12.00 + 17.00 and 22.00 , seven days a week.
This will allow for quicker DNS changes and registrations to be made on all .ie domains and is a major improvement on the current set-up currently being used.

Register365 Launches Real time Monitoring

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As part of our continuing move towards a more web centric communication model im pleased to announce the launch of http://www.register365status.com/.

The New Register365status site provides real-time monitoring of all our shared web/DNS/database and mail servers. The site is updated at intervals of five minutes. The server is also hosted in an off-site data centre for accurate monitoring.

Going forward we will be looking to add RSS feeds as well as email alerting so customers can subscribe to a particular server and get email alerts should there be an issue.

If anyone has anything else they would like to see added , leave a comment or drop me a mail ( aidan.mccarron_AT_register365.com ) and i’ll see what i can do :)

Register365 Launches iPhone Website!

iPhone WebsiteDublin, 13th March – Register365, a division of Hosting365, is launching a website application built specifically for use on the new iPhone, which goes on sale tomorrow, Friday 14th March. The application allows users to look up and register internet domain names, all within the iPhone interface.

From your phone, surf to http://iphone.register365.com

Commenting on the launch, Ed Byrne, General Manager, Hosting365 said, “Our application will allow our customers to register an Internet domain name right from the palm of their hand. Obviously the launch of the iPhone is one of the most anticipated events of 2008 in Ireland and as our customers are often early adopters when it comes to technology, we developed this application to tap into the enthusiasm around its release,”

“With proliferation of the Internet soaring, and the huge growth of mobile Internet devices, we wanted to offer our customers an easy way to register domain names while away from their desktop. This is just the tip of the iceberg for us in terms of mobile applications, we intend to make all our systems available to mobile users,” Byrne added.

iPhone applications are functions that have been developed specifically for use on the mobile phone. Other applications developed for the iPhone for US audiences include a YouTube player, which enables users to watch clips from the video sharing website; 101 Cookbooks, an archive of food recipes for consumers looking for culinary ideas while on foot; and Gas, which allows users to check petrol prices in their vicinity.

Phone System Change

As you might be aware, we have been working hard over the past year to improve the quality and responsiveness of our customer care.

This time last year we introduced a 24×7 team, dedicated to catering for our customers’ every need.

In August 2007 we launched a new web site at www.register365.com, which delivered an industry leading range of web hosting and domain name registration services. Register365 became the cost and feature leader of the Irish market.

Incorporated with our new site, we launched a new support system at http://care.register365.com, Building on over seven years of experience in this area, the site includes our new ticketing system, for easily tracking support issues, a library of video tutorials, an extensive, searchable knowledge base, a wide range of downloads and tools and our new forums (directly accessible at http://forum.register365.com). We also revamped the customer control panels to provide a simpler, more straight forward experience.

At the same time, we started providing 24/7 support through Live Chat – available on every page of the website and control panels simply by clicking the ‘Chat’ buttons. This system links you at any time of the day or night, 7 days a week, directly with the care team.

Over the years, we’ve provided freephone telephone support during office hours. In that time we’ve learned through experience and feedback that telephone support is inefficient, expensive and not as effective as email or live chat at delivering problem resolution.

In order to continue offer the most efficient and timely customer support, 24/7, we are discontinuing telephone support from Tuesday 18th March 2008. After this date it will be no longer possible to call 1800 365965.

Here are the standard support channels available to you – all 24/7/365.

-    Live Chat – Click Chat on any webpage at http://www.register365.com
-    Tickets – http://care.register365.com
-    Email – support@register365.com

Premium Support is available as an option during office hours – Monday to Friday 0900-1730 GMT – by calling us on 1550 365 965.  [ Please note that calls are charged at 95c per minute ]

Kind regards,
Register365 Team

Register365 Sponsors Blog Awards 2008

Once again this year we sponsored the Irish Blog Awards. Providing champagne to all the winners.

Congratulations to all the winners and participants and particularly to Damien and all the helpers, it was a fantastic night!

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Pictured is Damien Mulley, organiser and Aidan McCarron, Register365 on the night.

Happy Leap Year!

As National Geographic tells us:

“Friday, February 29, marks leap day, a day that’s added to the month of February almost every four years—that is, every leap year—to keep the modern calendar in line with the celestial cycles that frame it.”

At Register365, we specialise in delivering highly available solutions, backed by excellent support and service, 365 days a year. Every 4 years, we get to do one extra day for free!!

To celebrate this fact, we’ve temporarily changed to http://www.register366.com ;)

New Customer Control Panel

After many weeks of tweaking and improvements, and taking excellent feedback from our valued customers, we’ve pushed the button on the new look, improved customer control panel!

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Fully integrated with the Register365.com look and feel, the new control panel simplifies all key functions, presents all the information more clearly and includes some great new features.

Domain lists are now fully searchable (free text) as well as PDF invoices and other nice features. You can also make payments, renew domains, manage all aspects of your hosting plans and domain names in one simple place.

Ms Sql 2005 Launched on Windows Plans

Im pleased to announce that all new Windows shared hosting accounts will now get access to the Ms Sql 2005 shared database Server through their shared hosting control panels, which can be used in conjunction with the MyLittleTools that we also recently launched.

Some Features available with Sql 2005 include;

Hosted CommonLanguage Runtime

With SQL Server 2005 developers can create database objects using familiar languages such as Microsoft Visual C# .NET and Microsoft Visual Basic .NET. Developers can also create two new objects—user-defined types and aggregates.

Security Enhancements

The security model in SQL Server 2005 separate users from objects, provides fine-grain access, and enables greater control of data access. Additionally, all system tables are implemented as views, providing more control over database system objects.

ADO.NET version 2.0

From new support for SQL Types to Multiple Active Result Sets (MARS), ADO.NET in SQL Server 2005 evolves dataset access and manipulation to achieve greater scalability and flexibility.

Native XML Support

Native XML data can be stored, queried, and indexed in a SQL Server database—allowing developers to build new classes of connected applications around Web services and across any platform or device.

Web Services

With SQL Server 2005 developers can develop Web services in the database tier, making SQL Server a hypertext transfer protocol (HTTP) listener and providing a new type of data access capability for Web services-centric applications.

Visual Studio Integration

Tight integration with Microsoft Visual Studio and the .NET Framework streamlines development and debugging of data-driven applications. Developers can build database objects, such as stored procedures, using any .NET language and can seamlessly debug across .NET and Transact-SQL (TSQL) languages.

To available of these tools and other tools included with Sql 2005 , simply sign up for any of the windows hosting accounts available on the site www.register365.com/hosting

DNS Migration

Important: These changes will not effect any website, email or other services. This is posted for information only and to highlight improvements in performance and redundancy for a critical service. Customers will not be impacted.

 

Wednesday 20th& 27th February 2008

As part of our ongoing programme to improve the service we provide, we will be upgrading all three of our name servers ns1.hosting365.ie, ns2.hosting365.ie, and ns3.hosting365.ie. Two of the servers will be moving out of country to independent networks in London (ns2) and Amsterdam (ns3), both at the heart of European internet infrastructure. ns1 is being replaced with a new machine dedicated to authoritative DNS service. As a result of this move, the IP addresses associated with these machines will be changing:

NS1 currently 82.195.128.132 will change to 82.195.143.132
NS2 currently 82.195.128.192 will change to 89.167.218.2
NS3
currently 82.195.146.192 will change to 89.167.137.193.

Wednesday February 20th 12:00 noon

Upgrade commences. The new name servers are promoted to the authoritative name servers within H-Sphere. This process should take no more than 1 hour and there should be no visible downtime for customer domains though the Control Panel will be unavailable for a short period during this window. You should update your glue records through your registrar at this point.
When the upgrade is complete, the original name servers will remain in place and answering as authoritative servers for your domains however they will no longer be linked to H-Sphere and any updates made through the Control Panel - either record changes or new domain additions will not be reflected on these servers. New domains added to the system may not be recognised for up to 48 hours due to DNS propagation on the glue records - some users may be referencing the old name servers rather than the new.


Wednesday February 27th 12:00 noon

As the records in the old name servers grow stale, it becomes important to remove the domains from these servers. One week after the migration, the authoritative domains will be removed from the old
servers on 82.195.128.132, 82.195.128.192, and 82.195.146.192 and they will refuse any DNS queries sent to them from outside Hosting365. They will continue to operate as caching recursive name servers, serving only machines within the Hosting365 Data Centre.

Zen Cart Now Available

zen-cart-logo.jpgZen Cart truly is the art of e-commerce; a free, user-friendly, open source shopping cart system. The software is being developed by group of like-minded shop owners, programmers, designers, and consultants that think e-commerce could be and should be done differently.

You can now install the latest version of Zen Cart (1.3.8) with a single click in your hosting control panel (on both Windows and Linux plans).

Simply click on EasyApps, then Zen Cart, then click install! You can have as many installs as you need (in multiple domains for example) and the EasyApps system will allow you to ‘one-click’ upgrade the software as any new versions are released.

Welcome to the world of ecommerce!